Consent to the Processing of Your Personal Data

By placing an order, you agree to the use of your personal data. You can find the privacy policy here.

Definitions

Seller: Noretron Komponentit Oy

Buyer: The customer of the seller who enters into an agreement with the seller or places an order through the online store

Supplier: The manufacturer or other provider supplying products to the seller

Carrier: A transport company or similar entity responsible for delivering goods from the seller to the recipient specified by the buyer

Scope of Application

These delivery terms apply to deliveries of products sold by Noretron Komponentit Oy unless otherwise agreed in writing.

Contract/Purchase Agreement

A contract/purchase agreement between the buyer and the seller is considered formed when:

• Both parties have signed a written delivery agreement.
• The buyer has accepted the seller's offer.
• The seller has confirmed a buyer's order that is not based on the seller's offer (e.g., an online store order).
• The buyer has accepted the seller's verbal offer or vice versa (telephone sales).

Prices

Product prices are displayed excluding VAT (0%) and are based on the Bank of Finland's exchange rates and global raw material prices as of January 1, 2024. Prices remain valid until further notice. Noretron Komponentit Oy reserves the right to change prices without prior notice if supplier prices, exchange rates, or raw material prices change significantly. A small order fee of €10.00 (VAT 0%) applies to orders under €40.00 (VAT 0%).

Payment

We invoice companies with a valid billing agreement. Payment terms for business account customers are agreed upon when opening an account. The late payment interest rate is 11%. We do not sell products to companies without a billing agreement or to private customers without a valid business ID.

Delivery Time

Delivery time starts from the formation of the contract. The delivery time for stock products is 1–4 business days, and for order products, it is 1–10 weeks. Orders for stock products placed before 12:00 on business days are usually shipped or made available for pickup the same day. Pickup orders for stock products can be collected after receiving confirmation that the order is ready for pickup, Monday–Friday, from 07:00 to 16:00.

Delivery Methods

• Pickup from Barona Avialogis warehouse in Vantaa (Turvalaaksonkuja 4, open Monday–Friday, 07:00–16:00).
• • Pickup orders are available only after receiving a separate order confirmation stating that the products are ready for collection.
  • The order confirmation includes the order number, which must be provided at pickup.
  • Pickup orders are invoiced on the same day they are ready for pickup.
• Delivery via a transport company or similar to the recipient specified by the buyer.

Delivery Terms

• NOL Vantaa FIN01 – available for pickup from our warehouse in Vantaa.

Link:  Finnterms 2001 delivery clauses

Delivery Costs

Shipping and packaging costs are charged according to our current price list based on the shipment's weight and volume. For online store orders, a fixed price is charged regardless of the shipment size, according to the chosen delivery method.

Force Majeure

The seller is not liable for delays caused by circumstances beyond their reasonable control.

Buyer’s Responsibility

The buyer agrees to carefully store their received username and password and only share them with trusted individuals if necessary. The buyer is responsible for all transactions and obligations made using their credentials.

Delivery and Liability for Damage

Goods are handed over freely from the seller's warehouse in Vantaa. Liability for damage transfers to the buyer once the goods are handed over to the buyer or the carrier. The seller may insure the delivery at the buyer’s expense, with insurance costs billed separately.

Warranty – Liability for Product Defects

The seller provides a warranty against product defects. The warranty period is 6–36 months. The seller commits to repairing defective products or replacing them at their discretion. The buyer must promptly return defective products to the seller for inspection, along with a delivery note and a fault report. The warranty does not cover damages resulting from improper handling, misuse, normal wear and tear, or modifications to the product.

The buyer is responsible for the return costs of defective products, while the seller covers the shipping costs of repaired or replacement products. The seller’s liability for defective products is limited to the warranty, and the seller is not obligated to compensate for any indirect damages.

Order Cancellation/Returns

A business customer may cancel an order only with the seller's approval. Return conditions are agreed upon on a case-by-case basis with the seller. Cancellations are not accepted for custom or made-to-order products specifically acquired or measured for the buyer. A return authorization number must be requested from the seller, and unauthorized returns will not be credited.

Contact Information

Noretron Komponentit Oy

Ansatie 5

01740 Vantaa

Phone numbers can be found on Noretron section.

Email: komponentit@noretroncomponents.com